Mobile Store-in-Store Sales Associate—Customer Experience

T-Mobile; Lakewood (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Rest of benefits include holidays

Job summary

T-Mobile USA, Inc. in Lakewood, California seeks a Mobile Associate to energize a high-traffic store-in-store environment, engage customers, educate on wireless solutions, and help meet sales targets with consultative selling.

You will train on in-store processes, use digital tools, and partner with nearby locations to onboard customers while delivering exceptional service and building lasting relationships.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience in retail preferred.
• Strong communication and coaching skills.
• Legally authorized to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on T-Mobile solutions.
• Use digital self-serve tools to identify needs and demonstrate value of T-Mobile products and services.
• Complete training on in-store processes and onboard customers.
• Build relationships with nearby stores to support the customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Relationship Building

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Lakewood, California seeks a Mobile Associate to energize a high-traffic store-in-store environment, engage customers, educate on wireless solutions, and help meet sales targets with consultative selling.

You will train on in-store processes, use digital tools, and partner with nearby locations to onboard customers while delivering exceptional service and building lasting relationships.