Mobile Store Associate - Growth, Rewards & Tech Impact

T-MOBILE USA, Inc.; Arlington (TX); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dedicated training

Job summary

Mobile Associates at T-Mobile USA, Inc. work in high-traffic National Sales partner locations to bring the T-Mobile brand to life.

They engage customers, identify needs, educate on products, and demonstrate solutions to achieve sales targets while delivering exceptional service. They train on in-store processes, use digital tools, and build relationships with customers and nearby teams to support the customer experience from setup to service.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience is preferred (Retail environment).

Responsibilities

• Proactively engages with customers in a high-traffic retail environment, educating them on T-Mobile solutions.
• Use digital tools and self-serve options to demonstrate value and drive purchases.
• Complete training on in-store processes, products, and systems; safeguard assets and assist with store operations.

Skills

Customer Service

Sales

Communication

Leadership

Product Knowledge

Relationship Building

Sales Techniques

Coaching

Customer Engagement

Customer Needs Identification

Education

High School Diploma/GED

Job description

Mobile Associates at T-Mobile USA, Inc. work in high-traffic National Sales partner locations to bring the T-Mobile brand to life.

They engage customers, identify needs, educate on products, and demonstrate solutions to achieve sales targets while delivering exceptional service. They train on in-store processes, use digital tools, and build relationships with customers and nearby teams to support the customer experience from setup to service.