Mobile Solutions Engineer: Deployment & Support

Barcoding Inc.; Greensboro (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Barcoding Inc. in Greensboro, North Carolina is seeking a Mobility Engineer to play a crucial role in the sales and fulfillment process. This individual will work directly with customers, document technical aspects of solutions, and transition projects to deployment and support teams.

The ideal candidate will possess excellent customer service skills, strong technical troubleshooting abilities, and experience in engaging with customers. The role requires physical capabilities to operate in an office/warehouse environment with core business hours of 8:00 am – 5:00 pm.

Qualifications

• 4-7 years of experience in customer service and troubleshooting.
• Advanced technical skills in mobile devices and data collection systems.

Responsibilities

• Gather and document hardware, software, and service requirements for mobile solutions.
• Provide technical guidance and support to the sales team.
• Develop and document deployment and support processes.
• Train others on deployment processes and troubleshooting.

Skills

Customer service skills

Technical troubleshooting

Written and verbal communication

Documentation skills

Technology passion

Job description

Barcoding Inc. in Greensboro, North Carolina is seeking a Mobility Engineer to play a crucial role in the sales and fulfillment process. This individual will work directly with customers, document technical aspects of solutions, and transition projects to deployment and support teams.

The ideal candidate will possess excellent customer service skills, strong technical troubleshooting abilities, and experience in engaging with customers. The role requires physical capabilities to operate in an office/warehouse environment with core business hours of 8:00 am – 5:00 pm.