Mobility Solutions Engineer

DecisionPoint Technologies; Greensboro (NC); On-site; USD 55,000 - 70,000; Full time

Job summary

DecisionPoint Technologies is seeking a Mobility Engineer to play a crucial role in sales and fulfillment. This position involves documenting technical solutions and engaging with customers from conception to deployment, requiring excellent service skills.

The role includes responsibilities like gathering customer requirements, developing deployment processes, and participating in support activities. Candidates should have 4–7 years in customer service and strong technical troubleshooting abilities. The salary ranges from $55,000 to $70,000.

Qualifications

• 4–7 years of experience in customer service and troubleshooting.
• Ability to document design and processes concisely.
• Strong technical skills related to mobile computers.

Responsibilities

• Gather hardware and software requirements from customers.
• Work with sales to provide technical guidance.
• Develop deployment and support processes.

Skills

Customer service skills

Technical troubleshooting

Communication skills

Job description

DecisionPoint Technologies is seeking a Mobility Engineer to play a crucial role in sales and fulfillment. This position involves documenting technical solutions and engaging with customers from conception to deployment, requiring excellent service skills.

The role includes responsibilities like gathering customer requirements, developing deployment processes, and participating in support activities. Candidates should have 4–7 years in customer service and strong technical troubleshooting abilities. The salary ranges from $55,000 to $70,000.