Mobile Service Technician

carolina customs; Smithville (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Carolina Customs in Smithville, NC is seeking an experienced automotive service technician to perform repairs and maintenance to dealership standards. You will diagnose, repair, and service engines, transmissions, electrical systems, brakes, steering, suspension, and HVAC, and complete multi-point inspections.

You will document repairs, communicate with service advisors and customers, provide time estimates, test-drive vehicles, and participate in manufacturer training to stay current with

Qualifications

• At least 2 years of mechanical experience.
• Manufacture certification is a plus but not required.
• Excellent communication and computer skills.
• Team player in a fast-paced environment.
• Able to read and comprehend instructions accurately.

Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards.
• Execute repairs under warranty to manufacturer specifications.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes, and air-conditioning.
• Perform multi-point inspections.
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs.
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools.
• Input all vehicle recommendations and complete check sheets in MPI.
• Adhere to company regulations and keep abreast of recalls, updates, and bulletins.

Skills

Communication skills

Computer skills

Team player

Motivation

Learning ability

Job description

Job Responsibilities:Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standardsExecute repairs under warranty to manufacturer specificationsDiagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.Perform multi-point inspectionsExecutes the service SOP (Standard Operating Procedures) at all times.Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.Fix the vehicle right the first time! Make quality checks after each repair.Saves and tags parts of the job if under warranty or if requested by the customer.Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairsTest-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipmentClock on and off all repair orders as requiredLearn new technical information and techniques in formal training sessions to keep up with rapidly changing technologyParticipates in manufacturer-sponsored training programs, schools, and events.Adhere to company regulations and keep abreast of recalls, updates, and bulletins.Reports machinery malfunctions or defects to supervisor.Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.Input all vehicle recommendations and complete check sheets in MPIFind pricing and availability of needed parts in the 'notes' section in MPIReport any safety issues to management and ensure a clean working areaJob Qualifications:At least 2 years of mechanical experience requiredManufacture certification is a plus but not required. We train and grow our own!Excellent communication service skills and essential computer skills.Team player who enjoys working in a fast-paced environment.A high level of motivation and demonstrated ability to learn and succeedAbility to read and comprehend instructions and informationProven knowledge of vehicle mechanical operationsValid driver's license with a good driving record