Mobile Service Coordinator: Elevate On-Site Auto Care

Mills Automotive Group; Columbia (SC); On-site; USD 42,000 - 66,000; Full time

Job summary

Mills Automotive Group in Columbia, SC seeks a Mobile Service Coordinator to connect customers with on-site technicians for off-site maintenance, coordinating scheduling, dispatch, and logistics to deliver a premium, convenient experience beyond the traditional service lane.

The ideal candidate is detail-oriented, customer-driven, with strong communication and multitasking skills; automotive dealership experience is a plus.

Qualifications

• High school diploma or equivalent; associate’s or Bachelor’s preferred.
• 2+ years in service coordination, dispatching, or customer service.
• Automotive dealership experience preferred.

Responsibilities

• Coordinate scheduling and dispatch for off-site mobile service.
• Serve as liaison between customers and mobile service technicians.
• Communicate clearly and manage logistics to ensure seamless service.
• Collaborate with technicians, advisors, and parts team.

Skills

Organization

Communication

Customer focus

Problem solving

Detail oriented

Education

High school diploma

Tools

Scheduling software

MS Office

CDK CRM

Ford systems

Job description

Mills Automotive Group in Columbia, SC seeks a Mobile Service Coordinator to connect customers with on-site technicians for off-site maintenance, coordinating scheduling, dispatch, and logistics to deliver a premium, convenient experience beyond the traditional service lane.

The ideal candidate is detail-oriented, customer-driven, with strong communication and multitasking skills; automotive dealership experience is a plus.