MOBILE SERVICE TECHNICIAN & MOBILE SERVICE ADVISOR

Mills Automotive Group; Harvey (LA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Salary and commission packages

Medical, dental and vision insurance

401(k) availability

Employee discounts

Paid time off

Opportunities for internal career advancement

Opportunities for internal career_adv

Job summary

A regional automotive service provider in Louisiana is looking for a Mobile Service Technician and Advisor to deliver light automotive services directly to customers. Responsibilities include performing inspections, organizing daily appointments, and engaging directly with clients. The ideal candidate should possess strong customer service skills and basic automotive knowledge. Competitive salary and commission, along with benefits like medical insurance and paid time off, are offered.

Qualifications

• Experience with tire rotation and fluid changes.
• Trustworthy, personable, and good communication skills.
• Ability to perform work in a clean and efficient manner.
• Qualities: Open, trustworthy, personable, neat appearance, good communication, confidence, decisiveness, organization, conflict management, dependability, adaptability, thoroughness

Responsibilities

• Organize and prepare for the day's appointments.
• Engage with customers daily and represent the dealership.
• Perform a multi-point inspection.
• Consult with customers on work to be performed
• Perform a multi-point inspection
• Perform work in a clean and efficient manner
• Commit to a leave-no-trace cleanup
• Collaborate with a cutting-edge team to revolutionize the service experience

Skills

Customer service experience

Oil change

Multi-point inspection

Wiper replacement

Tire rotation

Multi-point inspection

Filters

Tire rotation

Fluid changes

Brake pads

Battery changes

Tools

Tablet

Job description

Overview

MOBILE SERVICE TECHNICIAN & MOBILE SERVICE ADVISOR role at Mills Automotive Group. This position involves delivering light automotive services directly to customers in the community, traveling to appointments, and providing a high-quality service experience.

Responsibilities

• Organize and prepare for the day’s appointments
• Engage with customers daily and represent the dealership and Ford Motor Company
• Apply hospitality skills by warmly greeting and engaging with customers
• Consult with customers on work to be performed
• Perform a multi-point inspection
• Perform work in a clean and efficient manner
• Commit to a leave-no-trace cleanup
• Collaborate with a cutting-edge team to revolutionize the service experience

Qualifications

• Knowledge: Write up Repair Orders utilizing tablet/technology; customer service experience/skills
• Skills: Oil change, belts, wiper replacement, multi-point inspection, filters
• Experience: Tire rotation, fluid changes, brake pads, battery changes
• Qualities: Open, trustworthy, personable, neat appearance, good communication, confidence, decisiveness, organization, conflict management, dependability, adaptability, thoroughness

Benefits

• Salary and commission packages above local and industry levels
• Medical, dental and vision insurance
• 401(k) availability
• Employee discounts on vehicle purchases, parts and service
• Paid time off
• Supplemental disability and life insurance plans
• Opportunities for internal career advancement

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Motor Vehicle Manufacturing

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