Mobile School Network Technician - On-Site IT Support

Chicago Public Schools; Chicago (IL); On-site; USD 60,454 - 91,091; Full time

Job summary

A local education district in Chicago seeks a Network Technology Coordinator to provide technical support and training to schools lacking dedicated technology staff. The role involves ensuring compliance with device management protocols, troubleshooting technical issues, and conducting training sessions. Applicants should have a Bachelor's degree and at least three years of experience in technical support or systems administration, alongside excellent customer service skills. This role requires frequent travel to various school locations in Chicago.

Qualifications

• Minimum of three years in systems administration or technical support.
• Experience in basic computer hardware setup/troubleshooting.
• Ability to stay current with evolving technologies.

Responsibilities

• Provide technical support to schools without a dedicated TechCo.
• Manage device software compliance across all platforms.
• Conduct training sessions for school staff and students.

Skills

Customer service skills

Problem-solving abilities

Communication skills

Technical proficiency

Training skills

Education

Bachelor's degree from an accredited college or university

Tools

ServiceNow

Jamf Pro

Job description

A local education district in Chicago seeks a Network Technology Coordinator to provide technical support and training to schools lacking dedicated technology staff. The role involves ensuring compliance with device management protocols, troubleshooting technical issues, and conducting training sessions. Applicants should have a Bachelor's degree and at least three years of experience in technical support or systems administration, alongside excellent customer service skills. This role requires frequent travel to various school locations in Chicago.