Mobile Sales & Tech Solutions Specialist

T-MOBILE USA, Inc.; Chamblee (GA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and facilitate technology and service needs in a fast-paced environment. You will learn product and service solutions, demonstrate network coverage, and build relationships to create a seamless customer experience.

The role emphasizes training, teamwork, and delivering personalized service while leveraging digital tools. Full and part-time employees receive comprehensive benefits, stock grant opportunities, and incentive

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Problem Solving

Change Agility

Engaging People

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and facilitate technology and service needs in a fast-paced environment. You will learn product and service solutions, demonstrate network coverage, and build relationships to create a seamless customer experience.

The role emphasizes training, teamwork, and delivering personalized service while leveraging digital tools. Full and part-time employees receive comprehensive benefits, stock grant opportunities, and incentive