Mobile Sales Specialist — Store-in-Store Experience

tmobile; Severn (MD); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Annual Stock Grant

401(k)

Employee Stock Purchase Plan

Paid time off

Medical, dental and vision insurance

Employee discounts

Job summary

T-Mobile stores-in-store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction. This team thrives in a high-traffic environment where technology evolves and customer needs change.

We educate, demonstrate, and recommend solutions while delivering outstanding service that keeps customers connected to what matters most. Training is provided, and opportunities for growth exist within the company.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in retail.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment.
• Educates, demonstrates, and showcases the value of T-Mobile's products and services.
• Follow up with customers, collect referrals, and build relationships to drive sales.

Skills

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile stores-in-store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction. This team thrives in a high-traffic environment where technology evolves and customer needs change.

We educate, demonstrate, and recommend solutions while delivering outstanding service that keeps customers connected to what matters most. Training is provided, and opportunities for growth exist within the company.