Mobile Sales & Service Associate with Stock Grant

T-Mobile; Canton (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Job summary

T-Mobile USA, Inc. seeks a customer-focused associate to help customers with technology and service needs in a fast-paced retail setting.

The role emphasizes building product knowledge, showing digital tools, and providing excellent service to enhance customer experience and loyalty. Training will develop selling skills and product expertise, with opportunities for growth and competitive compensation.

Qualifications

• Strong customer service and sales aptitude.
• Ability to engage customers and recommend solutions.
• Willingness to learn and grow in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales skills

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a customer-focused associate to help customers with technology and service needs in a fast-paced retail setting.

The role emphasizes building product knowledge, showing digital tools, and providing excellent service to enhance customer experience and loyalty. Training will develop selling skills and product expertise, with opportunities for growth and competitive compensation.