Mobile Sales Pro - Training Pay, Stock Grants & Benefits

T-Mobile USA; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Annual incentive

Job summary

At T-Mobile USA, we value employees with a strong customer focus and sales mindset. The Mobile Associate role supports retail operations by helping customers with devices and services in a fast-paced store environment.

You will use digital tools to demonstrate network coverage, learn products, and contribute to a seamless customer experience while building relationships with clients. Training is provided, and opportunities for growth and stock-based rewards are available.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

At T-Mobile USA, we value employees with a strong customer focus and sales mindset. The Mobile Associate role supports retail operations by helping customers with devices and services in a fast-paced store environment.

You will use digital tools to demonstrate network coverage, learn products, and contribute to a seamless customer experience while building relationships with clients. Training is provided, and opportunities for growth and stock-based rewards are available.