Mobile Sales Pro: Tech Solutions & Customer Experience

T-Mobile; Kihei (HI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile is seeking a Mobile Associate in Hawaii to engage customers and guide them through technology and service options in a fast-paced retail setting.

Responsibilities include building product knowledge, demonstrating solutions, and assisting throughout the shopping journey, with emphasis on customer satisfaction and digital tools usage. Compensation includes base pay, training pay, incentives, and stock benefits.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in a retail environment preferred.
• Must be 18+ and legally eligible to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service mindset

Sales attitude

Team collaboration

Customer empathy

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate in Hawaii to engage customers and guide them through technology and service options in a fast-paced retail setting.

Responsibilities include building product knowledge, demonstrating solutions, and assisting throughout the shopping journey, with emphasis on customer satisfaction and digital tools usage. Compensation includes base pay, training pay, incentives, and stock benefits.