Mobile Tech Expert: Training Pay & Growth

T-Mobile; Waipahu (HI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile is hiring for a Retail Associate in Hawaii. You will engage customers, demonstrate mobile technology and service plans, and guide shoppers through their journey in a fast-paced environment.

Trainings are provided to build product knowledge and retail processes, with a focus on delivering excellent customer service and fostering loyalty. Join a team that values growth, inclusivity, and everyday opportunities to advance.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail setting preferred.
• Must be 18 years of age and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Contribute to team initiatives and perform other duties as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate in Hawaii. You will engage customers, demonstrate mobile technology and service plans, and guide shoppers through their journey in a fast-paced environment.

Trainings are provided to build product knowledge and retail processes, with a focus on delivering excellent customer service and fostering loyalty. Join a team that values growth, inclusivity, and everyday opportunities to advance.