Retail Mobile Advisor — Tech Solutions & Growth

T-Mobile; Waipahu (HI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Sign-on bonus $10,000 (external)

Relocation bonus $10,000 (internal)

Medical, dental and vision insurance

Paid time off and up to 12 paid major/

Job summary

T-Mobile in Waipahu, Hawai‘i is seeking a Mobile Associate to support store operations and help customers choose tech and service solutions. You will learn product features, demonstrate coverage, and guide customers through their shopping journey in a fast-paced environment.

Ideal candidates bring a can-do attitude, excellent communication, and a passion for customer service. The role offers comprehensive benefits, training, and opportunities for growth within a nationwide brand.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile in Waipahu, Hawai‘i is seeking a Mobile Associate to support store operations and help customers choose tech and service solutions. You will learn product features, demonstrate coverage, and guide customers through their shopping journey in a fast-paced environment.

Ideal candidates bring a can-do attitude, excellent communication, and a passion for customer service. The role offers comprehensive benefits, training, and opportunities for growth within a nationwide brand.