Mobile Sales Operations Manager

Metropolitan Transportation Authority (MTA); Ridgewood (NY); On-site; USD 102,000 - 127,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) is seeking a Manager, Mobile Sales to oversee the Mobile Sales program’s daily operations in Ridgewood, NY. You will manage staffing, train and schedule personnel, and supervise vehicle maintenance to ensure safety and reliability for daily customer-site activities.

The role requires leadership, strategic planning and proactive communication with internal teams and external stakeholders to improve operational efficiency and program outcomes.

Qualifications

• BA/BS or equivalent combination of education and experience.
• 5 years of experience managing and coordinating daily personnel staffing for Mobile Sales operations.
• 3 years of managerial/supervisory experience overseeing staffing, recruitment, training and scheduling.

Responsibilities

• Manages and coordinates daily personnel staffing for Mobile Sales operations, ensuring appropriate staffing levels and uninterrupted customer service.
• Oversees vehicle maintenance for Mobile Sales operations, ensuring vehicles are safe, reliable and compliant.
• Develops and executes daily schedules for Mobile Sales outreach and service activities.
• Facilitates communication with internal teams and external stakeholders for operational alignment.
• Addresses and resolves operational issues impacting Mobile Sales efficiency.
• Monitors and evaluates performance against goals and conducts field surveys to assess effectiveness.
• Performs other duties as assigned and adheres to policies and standards.
• May require working hours outside regular schedule; observes contractors' work as applicable.

Skills

Leadership

Problem-solving

Communication

Education

BA/BS degree

Job description

Metropolitan Transportation Authority (MTA) is seeking a Manager, Mobile Sales to oversee the Mobile Sales program’s daily operations in Ridgewood, NY. You will manage staffing, train and schedule personnel, and supervise vehicle maintenance to ensure safety and reliability for daily customer-site activities.

The role requires leadership, strategic planning and proactive communication with internal teams and external stakeholders to improve operational efficiency and program outcomes.