Mobile Sales & Customer Experience Specialist

T-MOBILE USA, Inc.; Hanover (York County); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates, Store-in-Store to engage customers in a high-traffic retail environment and demonstrate the value of T-Mobile solutions. You will build relationships, educate customers, and drive sales while following onboarding procedures and process training.

Role emphasizes customer obsession, teamwork, and performance metrics with opportunities for growth and access to comprehensive benefits.

Qualifications

• Customer-focused advocate with the desire to delight customers.
• Team players who collaborate with peers and leaders.
• Retail sales experience with competitive drive is preferred.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment using digital tools and education to demonstrate value of T-Mobile solutions.
• Identify customer needs, showcase products, and use solution-based selling to drive sales and satisfaction.
• Complete training on in-store processes, product knowledge, and systems; stay customer-ready with regular updates.
• Develop relationships with nearby store teams to support the customer experience from setup to servicing.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates, Store-in-Store to engage customers in a high-traffic retail environment and demonstrate the value of T-Mobile solutions. You will build relationships, educate customers, and drive sales while following onboarding procedures and process training.

Role emphasizes customer obsession, teamwork, and performance metrics with opportunities for growth and access to comprehensive benefits.