Mobile Sales Associate – Tech & Customer Solutions

T-Mobile; Fontana (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off & holidays

Job summary

T-Mobile associates in Fontana are part of a dynamic retail team focused on delivering personalized device and service solutions. You will engage customers, demonstrate network benefits, and apply training to ensure a seamless shopping experience.

Join a company that emphasizes growth, benefits, and a culture of teamwork. The role offers on‑the‑job training, guaranteed base pay with incentive opportunities, and a strong focus on customer satisfaction in a fast‑paced environment.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile associates in Fontana are part of a dynamic retail team focused on delivering personalized device and service solutions. You will engage customers, demonstrate network benefits, and apply training to ensure a seamless shopping experience.

Join a company that emphasizes growth, benefits, and a culture of teamwork. The role offers on‑the‑job training, guaranteed base pay with incentive opportunities, and a strong focus on customer satisfaction in a fast‑paced environment.