Mobile Associate - Fast-Paced Retail Tech & Growth Path

T-Mobile; Fontana (CA); On-site; USD 41,000 - 52,000; Part time

Job summary

T-Mobile Fontana, CA is hiring Mobile Associates to join a Retail Team of Experts who bring the T-Mobile brand to life. This learning position prepares associates for advancement to Mobile Expert through hands-on training and skill development in a fast-paced environment where technology and customer needs evolve.

You will build relationships with customers, demonstrate devices, explain plans, and work with teammates to deliver a world-class experience.

Qualifications

• Passionate customer advocate who enjoys connecting with people and having fun.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to collaborate with peers and store leaders, learning and sharing ideas while serving customers.

Responsibilities

• Build proficiency in serving and selling to customers, providing a world-class experience and building loyalty.
• Use digital tools in interactions and onboarding, demonstrate network coverage, explain plan options, and learn new processes.
• Establish relationships with T-Mobile employees across channels, resolve issues, and support team initiatives.

Skills

Customer advocacy

Sales mindset

Team collaboration

Customer needs balancing

Education

High School Diploma or GED

Job description

T-Mobile Fontana, CA is hiring Mobile Associates to join a Retail Team of Experts who bring the T-Mobile brand to life. This learning position prepares associates for advancement to Mobile Expert through hands-on training and skill development in a fast-paced environment where technology and customer needs evolve.

You will build relationships with customers, demonstrate devices, explain plans, and work with teammates to deliver a world-class experience.