Mobile Sales Associate - Tech & Customer Champion

T-MOBILE USA, Inc.; San Leandro (CA); On-site; USD 58,500 - 63,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Health insurance

Employee discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team. This entry role trains with peers to learn product demonstrations, sales approaches and customer engagement, progressing toward Mobile Expert.

You will complete new-employee training and contribute to a high-energy store environment. Candidates should have a High School Diploma or GED and at least 6 months in customer service or sales, ideally in retail, with strong communication and teamwork skills.

Qualifications

• High school diploma or equivalent required.
• 6 months of customer service or sales experience preferred.
• Willingness to learn and adapt in a fast-paced retail environment.
• Strong communication and collaboration with peers.

Responsibilities

• Provide world-class customer experience while assisting with sales.
• Demonstrate devices and services; educate customers on options.
• Utilize in-store tools to show coverage, plans and features.
• Collaborate with store teams to resolve issues and generate leads.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team. This entry role trains with peers to learn product demonstrations, sales approaches and customer engagement, progressing toward Mobile Expert.

You will complete new-employee training and contribute to a high-energy store environment. Candidates should have a High School Diploma or GED and at least 6 months in customer service or sales, ideally in retail, with strong communication and teamwork skills.