Mobile Sales Associate: Grow, Earn Stock & Perks

T-Mobile; Jackson (MS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Parental and family leave

Tuition assistance

Job summary

T-Mobile seeks a customer-focused associate to assist shoppers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to improve satisfaction and loyalty.

Role requires strong communication, problem solving, and teamwork, with on-the-job training and potential for stock-based incentives as part of Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Work Authorization (US)

Education

High School Diploma/GED

Job description

T-Mobile seeks a customer-focused associate to assist shoppers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to improve satisfaction and loyalty.

Role requires strong communication, problem solving, and teamwork, with on-the-job training and potential for stock-based incentives as part of Total Rewards.