Mobile Sales Ambassador: In-Store Tech & Customer Growth

T-Mobile; Bradenton (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Holidays

Job summary

T-Mobile is seeking a Mobile Associate to energize customers in a high-traffic retail environment. You will educate, demonstrate, and recommend wireless solutions, using digital tools to optimize self-serve experiences and onboarding.

You will build relationships, drive sales, and contribute to a seamless customer journey across store operations. The role requires a High School Diploma or GED and 6 months of customer service or sales experience; full-time, on-site work with comprehensive

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Use digital self-serve tools during customer interactions and onboarding to demonstrate value of T-Mobile products.
• Learn and apply new skills, products, and processes; assist with store operations and opening/closing procedures.
• Build rapport with customers, follow up, capture referrals, and foster loyalty while meeting sales targets.

Skills

Customer service

Sales

Communication

Relationship building

Product knowledge

Leadership

Sales techniques

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to energize customers in a high-traffic retail environment. You will educate, demonstrate, and recommend wireless solutions, using digital tools to optimize self-serve experiences and onboarding.

You will build relationships, drive sales, and contribute to a seamless customer journey across store operations. The role requires a High School Diploma or GED and 6 months of customer service or sales experience; full-time, on-site work with comprehensive