Mobile Retail Specialist — Tech Solutions & Service

T-Mobile; West Bend (WI); On-site; USD 25,000 - 30,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology and service options, and support their shopping journey in a fast-paced environment.

The role focuses on customer interaction, digital tool usage, product knowledge, and delivering personalized technology and service solutions. Training and career growth opportunities are offered within a supportive team.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and selling technology solutions.
• Demonstrate network features and service plans to customers.
• Complete training on retail processes and wireless tech innovations.
• Collaborate across channels to ensure a seamless customer experience.
• Handle additional duties as assigned by management.

Skills

Customer Service

Communication

Sales

Problem Solving

Multitasking

Teamwork

Change Agility

Legal to work in US

Age 18+

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology and service options, and support their shopping journey in a fast-paced environment.

The role focuses on customer interaction, digital tool usage, product knowledge, and delivering personalized technology and service solutions. Training and career growth opportunities are offered within a supportive team.