Mobile Retail Specialist — Growth & Stock Rewards

T-Mobile US Inc.; Willow Grove (PA); Presencial; USD 27 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Parental leave

Commuter benefits

Stock grants

Resumo da oferta

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees get the same big love we give our customers.

All team members receive a competitive base salary and compensation package, including stock grants and employee stock purchase plans, 401(k), and access to money coaches. This role supports retail operations by engaging customers, demonstrating technology and service needs, and guiding them through shopping journeys.

Qualificações

• High School Diploma or GED required.
• 6 months customer service or sales experience in Retail preferred.
• Must be 18+ and legally eligible to work in the United States.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conhecimentos

Customer service

Sales

Communication

Problem solving

Teamwork

Multitasking

Change agility

Engaging people

Formação académica

High School Diploma/GED (Required)

Descrição da oferta de emprego

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees get the same big love we give our customers.

All team members receive a competitive base salary and compensation package, including stock grants and employee stock purchase plans, 401(k), and access to money coaches. This role supports retail operations by engaging customers, demonstrating technology and service needs, and guiding them through shopping journeys.