Mobile Retail Specialist | Growth, Stock & Benefits

T-Mobile; Grapevine (TX); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical, dental and vision insurance

Discounts on mobile service

Commuter and transit programs

Job summary

T-Mobile is hiring Store-in-Store Mobile Associates in a high-traffic retail setting, delivering energy, passion, and expertise to customers while educating them about benefits and solutions. The role emphasizes customer experience, learning new skills, and contributing to a fast-paced team environment.

Qualifications include a high school diploma or GED and 6 months of customer service or retail sales experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment, using digital tools and educating customers about benefits.
• Complete training on store-in-store experience, products, processes, and systems; participate in knowledge sharing and store operations.
• Provide exceptional service, build rapport, and drive sales by attracting new customers and following up with referrals.

Skills

Communication

Leadership

Customer Satisfaction

Sales Techniques

Customer Service

Customer Engagement

Relationship Building

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile is hiring Store-in-Store Mobile Associates in a high-traffic retail setting, delivering energy, passion, and expertise to customers while educating them about benefits and solutions. The role emphasizes customer experience, learning new skills, and contributing to a fast-paced team environment.

Qualifications include a high school diploma or GED and 6 months of customer service or retail sales experience.