Mobile Relief Case Manager: Empowering Families

Olgcstx; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Catholic Charities seeks a compassionate Case Manager to oversee comprehensive case management for families affected by crisis, displacement, or hardship. You will operate the Mobile Relief Van, conduct home visits for Casa Miguel residents, and coordinate with internal and external partners, aligning with the mission of restoring dignity and fostering self-sufficiency.

Responsibilities include intake assessments, individualized service plans, referrals, documentation, and progress reporting,

Qualifications

• Bachelor's degree or 2-4 years of relevant social service experience.
• Reliable transportation, valid driver license, and valid vehicle insurance.
• Ability to communicate effectively in Spanish (preferred).
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Conduct client intake and assessment to determine eligibility, immediate needs, and long-term goals.
• Develop individualized service plans addressing housing, employment, documents, and benefits assistance.
• Maintain and report case notes and enter all client assistance into agency data platforms.
• Provide direct case management for Casa Miguel residents and referrals to housing, food, medical, counseling, and legal services.
• Conduct home-visit sessions for Casa Miguel residents, assess barriers to stability and self-sufficiency.
• Develop exit plans outlining steps toward independence.
• Assist clients with housing or benefit applications (e.g., SAHA, COSA, SNAP, WIC, Medicaid).
• Coordinate with workforce partners and job fairs to support employment within 90 days.
• Track progress toward housing stability, income, and independence.
• Provide transportation assistance for critical appointments when needed.
• Collaborate with departments and partners for wraparound services.

Skills

Customer Service

Communication

Integrity / Honesty

Resilience

Results Oriented

Education

Bachelor's degree in Social Work, Human Services, or related field

Tools

Microsoft Office

Database systems

Job description

Catholic Charities seeks a compassionate Case Manager to oversee comprehensive case management for families affected by crisis, displacement, or hardship. You will operate the Mobile Relief Van, conduct home visits for Casa Miguel residents, and coordinate with internal and external partners, aligning with the mission of restoring dignity and fostering self-sufficiency.

Responsibilities include intake assessments, individualized service plans, referrals, documentation, and progress reporting,