Mobile Patient Advocate & Benefits Specialist

Med-Metrix; Philadelphia (Philadelphia County); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Med-Metrix in Philadelphia is seeking a Patient Advocate Floater to help uninsured and underinsured patients access financial assistance. You will complete applications, gather documents, and coordinate with government agencies to secure benefits.

The role requires travel between three Northeast Philadelphia locations, a valid driver’s license, and reliable personal vehicle. Strong communication and HIPAA-compliant record-keeping are essential.

Formación

• High school diploma or equivalent required; healthcare-related degree preferred.
• 2–3 years of customer service experience preferred.
• Bilingual in Spanish is a plus.
• Reliable transportation to client sites.
• Ability to use the internet and learn databases.
• Proficiency in Microsoft Office Suite and strong communication skills.

Responsabilidades

• Assist patients with applications for Medical Assistance, hospital charity care, and SSI/SSDI.
• Interview patients at bedside, in ER, and at other sites to assess eligibility.
• Identify required documentation and verify information.
• Submit and track applications with local assistance offices.
• Provide support for Marketplace insurance when applicable.
• Maintain accurate records and meet productivity goals.
• Verify and update patient insurances; protect PHI and comply with HIPAA.

Conocimientos

Customer service

Spanish language

Interpersonal skills

Written and verbal communication

Microsoft Office

Problem solving

Time management

Educación

High school diploma

Healthcare-related degree preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

Med-Metrix in Philadelphia is seeking a Patient Advocate Floater to help uninsured and underinsured patients access financial assistance. You will complete applications, gather documents, and coordinate with government agencies to secure benefits.

The role requires travel between three Northeast Philadelphia locations, a valid driver’s license, and reliable personal vehicle. Strong communication and HIPAA-compliant record-keeping are essential.