Mobile Orthodontic Treatment Coordinator

West Coast Dental Services; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

West Coast Dental Services in Los Angeles is seeking a Patient Ambassador (Treatment Coordinator) to handle front office duties, present treatment plans, coordinate insurance benefits, assist with financing, and manage patient flow from diagnosis to acceptance.

You will schedule appointments, verify benefits, print receipts, and work with the Office Manager and dentists. A High School Diploma is required; bilingual English/Spanish is preferred; experience with EagleSoft or Dentrix is a plus.

Qualifications

• High School Diploma or equivalent (GED) required.
• Bilingual: English & Spanish required (if geographic location requires bilingual).
• Basic knowledge with PC’s and Microsoft Office.
• Previous dental software (EagleSoft, Dentrix or similar) preferred.
• Experience with dental treatment plans and terminology.

Responsibilities

• Prepare and present treatment plans and financial estimates to patients.
• Assist patients with understanding how to maximize dental benefits.
• Assist patients with financing options, insurance questions, and treatment concerns.
• Schedule patient treatment appointments and manage rescheduling.
• Educate patients on treatment, procedures, and insurance benefits.
• Check-in/Check-out patients and prepare charts as needed.
• Verify patient benefits eligibility as needed.
• Collaborate with Office Manager and Doctors; maintain confidentiality per HIPAA.

Skills

Bilingual: English & Spanish

Strong communication skills

Multitasking

Time management

Education

High School Diploma or GED

Tools

EagleSoft

Dentrix

Job description

West Coast Dental Services in Los Angeles is seeking a Patient Ambassador (Treatment Coordinator) to handle front office duties, present treatment plans, coordinate insurance benefits, assist with financing, and manage patient flow from diagnosis to acceptance.

You will schedule appointments, verify benefits, print receipts, and work with the Office Manager and dentists. A High School Diploma is required; bilingual English/Spanish is preferred; experience with EagleSoft or Dentrix is a plus.