Dental Treatment Coordinator & Patient Advocate

Empower Dental Group; Burbank (CA); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Empower Dental Group in Southern California is seeking a skilled Treatment Coordinator to join our growing dental team. With 6 practices, we focus on patient-centered care and a smooth case presentation workflow.

In this role you will coordinate treatment plans, communicate with patients, arrange financing options, schedule appointments, and support insurance pre-authorizations while collaborating closely with dentists and front-office staff.

Qualifications

• Minimum 5 years in a dental office (front office or clinical).
• Minimum 3 years as a Treatment Coordinator.
• Strong understanding of dental terminology, procedures, and insurance.
• Proficient in Open Dental software.
• Bilingual abilities a plus (Spanish, Armenian, etc.).

Responsibilities

• Prepare and sign written treatment plans with patient consent.
• Present plans, answer questions, and build trust for treatment acceptance.
• Provide accurate treatment estimates and explain payment options.
• Schedule appointments and coordinate with clinical and administrative staff.
• Confirm benefits, pre-authorizations, and insurance details.
• Collaborate daily with dentists, hygienists, assistants, and front office staff.

Skills

Dental office experience

Treatment Coordinator experience

Dental terminology

Communication skills

Open Dental

Bilingual

Third-party financing knowledge

Administrative tools

Tools

Open Dental

Job description

Empower Dental Group in Southern California is seeking a skilled Treatment Coordinator to join our growing dental team. With 6 practices, we focus on patient-centered care and a smooth case presentation workflow.

In this role you will coordinate treatment plans, communicate with patients, arrange financing options, schedule appointments, and support insurance pre-authorizations while collaborating closely with dentists and front-office staff.