Mobile Library Services Leader

Kansas Library Association; Kansas City (KS); On-site; USD 76,000 - 87,000; Full time

Benefits offered by this job

Vacation days

Disability leave

Personal days

Job summary

Kansas City, Kansas Public Library in Kansas City, KS seeks a Mobile Services Manager to provide strategic leadership for planning, operations, and growth of mobile and outreach services across Wyandotte County.

This role guides staff, manages budgets, builds partnerships, and drives program evaluation, with MLS or active enrollment required and availability for evenings/weekends; includes physical outreach duties and driving to sites.

Qualifications

• MLS degree or current enrollment in an MLS program with anticipated completion within one year of hire.
• Minimum of three years of progressive library experience, including supervisory or management responsibility.
• Demonstrated leadership, communication, and decision-making skills.
• Strong knowledge of library services, community outreach, and current trends in mobile and inclusive service delivery.
• Ability to manage multiple priorities, analyze data, and implement process improvements.
• Excellent interpersonal, written, and verbal communication skills.

Responsibilities

• Direct and oversee the daily operations of the Mobile Services Department, including mobile, delivery-based, off-site, and community outreach services.
• Supervise, train, and evaluate staff; manage scheduling, workflow, and professional development.
• Set staff priorities and provide direction for departmental programs, outreach, and service activities.
• Develop and implement the strategic vision, goals, priorities, and procedures for mobile services in alignment with the library’s mission and strategic plan.
• Lead the development and expansion of Mobile Services, identifying innovative and sustainable approaches to extending library access throughout the community.
• Manage the department’s budget, purchasing, and resource allocation; monitor expenditures and ensure cost-effective operations.
• Ensure the maintenance, scheduling, and safety compliance of all mobile library vehicles and related equipment.
• Assess community needs, service gaps, demographic trends, and service data to inform outreach strategies, service locations, partnerships, and future Mobile Services initiatives.
• Develop and coordinate outreach strategies that prioritize library resources and services based on identified community needs and organizational goals.
• Set department-wide programming themes, priorities, and direction in alignment with community needs and library goals.
• Serve as the department’s embedded librarian, supporting outreach, community partnerships, and connections to library resources and services.
• Support library branch outreach through mobile services.
• Identify and coordinate outreach opportunities that support systemwide priorities and expand access to library services.
• Represent the library within the community, initiate partnerships, and participate in outreach activities.
• Oversee collection and materials handling for mobile services.
• Prepare reports, maintain service statistics, and evaluate the effectiveness and impact of Mobile Services programs, partnerships, routes, stops, and other service models to inform continuous improvement and future planning.
• Address patron and staff concerns; resolve conflicts and ensure adherence to library policies.
• Maintain knowledge of emerging trends, research, technologies, and best practices in mobile, outreach, and community-based library services.
• Serve on system-wide committees and projects as needed.
• Provide exemplary customer service and foster an inclusive, welcoming environment for all patrons and staff.

Skills

Leadership

Communication

Decision-making

Data analysis

Project management

Staff supervision

Interpersonal skills

Education

MLS degree or current enrollment in MLS

Tools

Integrated Library System (ILS) proficiency

Microsoft Office

Job description

Kansas City, Kansas Public Library in Kansas City, KS seeks a Mobile Services Manager to provide strategic leadership for planning, operations, and growth of mobile and outreach services across Wyandotte County.

This role guides staff, manages budgets, builds partnerships, and drives program evaluation, with MLS or active enrollment required and availability for evenings/weekends; includes physical outreach duties and driving to sites.