Mobile Library Outreach Specialist

Madison Public Library (Ohio); Kentucky; On-site; USD 17,000 - 24,000; Part time

Job summary

Madison Public Library is seeking a friendly, customer-focused team member to support mobile services and outreach efforts at schools, daycares, senior facilities, and community events in the Madison area.

The role focuses on delivering services to outreach locations, stocking materials for homebound patrons, and assisting patrons with borrowing and accessing library resources. This is a part-time position with hours including days, evenings, and Saturdays.

Qualifications

• High school diploma or GED required.
• Customer service experience required; library experience preferred.
• Experience working with people of different ages or developmental abilities preferred.
• Valid Ohio driver’s license and acceptable driving record required.
• Strong technology, computer, communication, and organizational skills.
• Ability to lift up to 40 pounds and push carts up to 125 pounds working both inside the library and at community outreach locations.

Responsibilities

• Deliver library services at outreach locations throughout the community.
• Provide materials to homebound patrons biweekly based on patron preferences and communications.
• Assist patrons with checking out materials, obtaining library cards, placing holds, and accessing library resources.
• Load, transport, and set up books, displays, and outreach materials.
• Promote & assist with library services and programs at schools, daycares, senior centers, community organizations, and special events.
• Maintain outreach collections and assist with inventory and material selection.
• Drive the library outreach van when assigned.
• Track outreach attendance and circulation statistics.
• Occasionally assist at the circulation desk by checking materials in and out, processing holds, collecting fees, answering phones, and assisting patrons.
• Shelve materials, process new items, and perform other clerical duties as assigned.

Skills

Customer service

Technology skills

Communication

Organizational skills

Education

High school diploma or GED

Job description

Madison Public Library is seeking a friendly, customer-focused team member to support mobile services and outreach efforts at schools, daycares, senior facilities, and community events in the Madison area.

The role focuses on delivering services to outreach locations, stocking materials for homebound patrons, and assisting patrons with borrowing and accessing library resources. This is a part-time position with hours including days, evenings, and Saturdays.