Mobile Outreach Specialist (Part-Time)

Eastern Lake County Chamber of Commerce; Northern (KY); Hybrid; USD 19,000 - 26,000; Part time

Job summary

Madison Public Library is seeking a friendly, customer-focused team member to support mobile services and outreach at schools, daycares, senior facilities, community events, and other outreach locations. The role includes providing materials to homebound patrons and assisting patrons with checkout, cards, holds, and resources.

This part-time position may involve driving the outreach van, loading and transporting materials, and promoting library programs at various community sites.

Qualifications

• High school diploma or GED required.
• Customer service experience required; library experience preferred.
• Experience working with people of different ages or developmental abilities preferred.
• Valid Ohio driver’s license and acceptable driving record required.
• Strong technology, computer, communication, and organizational skills.
• Ability to lift up to 40 pounds and push carts up to 125 pounds working both inside the library and at outreach locations.

Responsibilities

• Deliver library services at outreach locations throughout the community.
• Provide materials to homebound patrons biweekly based on patron preferences and communications.
• Assist patrons with checking out materials, obtaining library cards, placing holds, and accessing library resources.
• Load, transport, and set up books, displays, and outreach materials.
• Promote and assist with library services and programs at schools, daycares, senior centers, community organizations, and special events.
• Maintain outreach collections and assist with inventory and material selection.
• Drive the library outreach van when assigned.
• Track outreach attendance and circulation statistics.
• Occasionally assist at the circulation desk by checking materials in and out, processing holds, collecting fees, answering phones, and assisting patrons.
• Shelve materials, process new items, and perform other clercial duties as assigned.

Skills

Customer service

Technology skills

Communication

Organizational skills

Valid driver’s license

Education

High school diploma or GED

Job description

Madison Public Library is seeking a friendly, customer-focused team member to support mobile services and outreach at schools, daycares, senior facilities, community events, and other outreach locations. The role includes providing materials to homebound patrons and assisting patrons with checkout, cards, holds, and resources.

This part-time position may involve driving the outreach van, loading and transporting materials, and promoting library programs at various community sites.