Mobile Health Unit Front Desk & Patient Services

Amplify Health; Raleigh (NC); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Company paid Medical premiums for EMP/

Dental insurance

Vision insurance

Birthday Off

Floating Holiday

Job summary

Amplify Health is seeking a Mobile Unit Patient Services Associate to join our team and support the delivery of high-quality, patient-focused healthcare across our community. This full-time role under the Practice Manager handles patient check-in, registration, medical records, referrals, and other administrative duties with professionalism and compassion.

You will assist with patient flow at mobile sites, coordinate services, maintain accurate documentation, and ensure a welcoming experience.

Qualifications

• Minimum of High school Diploma or GED.
• 1-2 years related experience working as a receptionist or front desk.
• Strong computer skills with knowledge of Microsoft Word, Excel.

Responsibilities

• Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality.
• Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR).
• Collect and correctly post payments in accordance with Amplify Cash Management protocols.
• Accurately balance and close out cash drawer daily; make deposits as needed.
• Schedule, confirm, reconfirm, and reschedule patient appointments when necessary.
• Maintain accurate records of all program events and participant interactions.
• Function as secondary point of contact for inquiries, requests, and communications from external partners.
• Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively.

Skills

Front desk experience

Customer service

Multitasking

Education

High school Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Amplify Health is seeking a Mobile Unit Patient Services Associate to join our team and support the delivery of high-quality, patient-focused healthcare across our community. This full-time role under the Practice Manager handles patient check-in, registration, medical records, referrals, and other administrative duties with professionalism and compassion.

You will assist with patient flow at mobile sites, coordinate services, maintain accurate documentation, and ensure a welcoming experience.