Patient Access & Registration Specialist

Community Health Network; Indianapolis (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors, handling patient registration and financial clearance. You will support check-ins, scheduling, and insurance verification to ensure smooth visits.

The role requires a High School diploma or GED and prior healthcare front-office experience. Attention to detail, strong communication, and accurate data entry into the EHR are essential for success.

Qualifications

• High school diploma or GED required.
• Experience in healthcare office and strong customer service preferred.
• Proficient in registrations for inpatient, outpatient, and emergency admits.
• Ability to verify coverage and assist patients with financial information.

Responsibilities

• Check-in visitors and schedule patient appointments accurately.
• Collect payments and verify insurance coverage for visits.
• Verify medical necessity per CMS standards and communicate details to patients.
• Enter and update patient demographics and billing information in the EHR.

Skills

Customer service

Front desk

Registration/Admissions

CMS standards & compliance

Education

High School Diploma or GED

Tools

EPIC system

Job description

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors, handling patient registration and financial clearance. You will support check-ins, scheduling, and insurance verification to ensure smooth visits.

The role requires a High School diploma or GED and prior healthcare front-office experience. Attention to detail, strong communication, and accurate data entry into the EHR are essential for success.