Mobile Field Service Manager: Drive Growth & Quality

FleetPride; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Cell Phone

Laptop – possibly w/diagnostic Capabil

Motus or Company Vehicle(preferred)

Job summary

FleetPride, the leading after-market distributor of heavy-duty truck and trailer parts in the U.S., seeks a Service Manager – Mobile to lead on-site service operations. You will connect branch operations with customer sites, drive service quality, profitability, and ensure safe, efficient repairs across assigned territories.

Responsibilities include recruiting and mentoring field technicians, overseeing scheduling, managing P&L, and maintaining strong customer relationships.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Computer literate with inventory catalogs and MS/Google Docs.
• LMS administration and reporting experience preferred.
• Valid driver's license with a good driving record.
• Travel up to 70% of the time is required.

Responsibilities

• Recruit, train, and mentor mobile service technicians.
• Oversee scheduling, dispatching, and workflow across territories.
• Direct field activities to ensure timely, high-quality repairs at customer sites.
• Manage technician dispatch to improve response times and productivity.
• Maintain clear communication between branches, technicians, and customers.
• Oversee P&L to achieve profitability goals and control costs.
• Ensure service vehicles and equipment are stocked and maintained.

Skills

P&L management

Customer service

Sales skills

Oral and written communication

Education

High school diploma

Bachelor's degree preferred

LMS experience

Tools

Inventory catalogs

MS Office & Google Docs

Job description

FleetPride, the leading after-market distributor of heavy-duty truck and trailer parts in the U.S., seeks a Service Manager – Mobile to lead on-site service operations. You will connect branch operations with customer sites, drive service quality, profitability, and ensure safe, efficient repairs across assigned territories.

Responsibilities include recruiting and mentoring field technicians, overseeing scheduling, managing P&L, and maintaining strong customer relationships.