Mobile Expert: Tech-Savvy Retail Sales

T-Mobile; Pasco (WA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Stock grant

401(k)

Stock purchase plan

Paid time off

Holiday pay

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to assist customers with technology and service needs in a fast-paced store environment.

You will develop product knowledge, demonstrate solutions, and guide customers through the shopping journey while building strong customer relationships. Training is provided, with opportunities for growth and profit sharing. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Strong communication and customer service skills.
• Ability to adapt to change.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Communication

Customer Service

Sales

Change Agility

Engaging People

Multitasking

Teamwork

Customer Problem Solving

Education

High School Diploma/GED

Retail experience preferred

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to assist customers with technology and service needs in a fast-paced store environment.

You will develop product knowledge, demonstrate solutions, and guide customers through the shopping journey while building strong customer relationships. Training is provided, with opportunities for growth and profit sharing. Equal opportunity employer.