Mobile Expert: Tech Sales & Customer Experience

T-Mobile USA, Inc.; Aberdeen (SD); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and employee stock grants

Paid time off and holidays

Tuition assistance and college coaching

Mobile service discounts

Job summary

A leading telecommunications company is seeking a Mobile Associate to engage customers in a retail setting. This role involves understanding and meeting customer technology needs while ensuring a satisfying shopping experience. Ideal candidates will have a High School Diploma or GED and some experience in customer service or sales. The position offers competitive hourly pay and opportunities for career growth, including performance incentives and annual stock grants.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment preferred.
• Effective communication skills are key for customer interactions.

Responsibilities

• Engage customers and address their technology and service needs.
• Demonstrate product knowledge and assist customers throughout their shopping process.
• Collaborate with colleagues for a seamless customer experience.

Skills

Customer advocacy

Sales drive

Teamwork

Balancing customer needs with performance

Education

High School Diploma/GED

Job description

A leading telecommunications company is seeking a Mobile Associate to engage customers in a retail setting. This role involves understanding and meeting customer technology needs while ensuring a satisfying shopping experience. Ideal candidates will have a High School Diploma or GED and some experience in customer service or sales. The position offers competitive hourly pay and opportunities for career growth, including performance incentives and annual stock grants.