Mobile Expert: In-Store Tech & Customer Solutions

T-MOBILE USA, Inc.; Southaven (MS); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Tuition assistance

Childcare subsidy

Employee stock purchase plan

Job summary

T-MOBILE USA, Inc. is looking for enthusiastic Mobile Associates in Southaven, Mississippi. This role is essential in enhancing customer interactions in store locations. You will create excitement around T-Mobile's products, guide customers through onboarding, and showcase solutions tailored to their needs.

The ideal candidate will have a High School Diploma or GED along with a customer service or sales background. Competitive pay starts at $18.00 per hour, inclusive of training incentives, with the potential to earn up to $20.00 per hour with performance bonuses.

Qualifications

• High School Diploma or GED required.
• Six months of customer service and/or sales experience, preferably in a retail environment.

Responsibilities

• Engage proactively with customers in a retail environment.
• Identify customer needs and demonstrate T-Mobile solutions.
• Maintain knowledge of products and processes.
• Build rapport and exceed customer expectations.
• Partner with local teams to enhance customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Service

Relationship Building

Sales Techniques

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is looking for enthusiastic Mobile Associates in Southaven, Mississippi. This role is essential in enhancing customer interactions in store locations. You will create excitement around T-Mobile's products, guide customers through onboarding, and showcase solutions tailored to their needs.

The ideal candidate will have a High School Diploma or GED along with a customer service or sales background. Competitive pay starts at $18.00 per hour, inclusive of training incentives, with the potential to earn up to $20.00 per hour with performance bonuses.