In-Store Mobile Expert & Customer Advocate

T-MOBILE USA, Inc.; Wichita (KS); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-MOBILE USA, Inc. in Wichita, Kansas, seeks Mobile Associates who will engage actively with customers in retail locations. The role focuses on creating excitement for T-Mobile products and meeting sales goals while providing exceptional customer experiences.

Candidates must have a High School Diploma/GED and ideally possess customer service or sales experience. This position offers an hourly base pay of $18.00 plus training pay, with a comprehensive benefits package including medical, dental, and 401(k) plans.

Qualifications

• 6 months of customer service or sales experience, retail environment preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Proactively engage with a broad range of customers in a highly-traffic retail environment.
• Use digital tools to showcase the value of T-Mobile solutions.
• Build rapport, trust, and loyalty with customers in interactions.

Skills

Customer Service

Sales

Communication

Coaching

Relationship Building

Consultative Selling

Customer Engagement

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. in Wichita, Kansas, seeks Mobile Associates who will engage actively with customers in retail locations. The role focuses on creating excitement for T-Mobile products and meeting sales goals while providing exceptional customer experiences.

Candidates must have a High School Diploma/GED and ideally possess customer service or sales experience. This position offers an hourly base pay of $18.00 plus training pay, with a comprehensive benefits package including medical, dental, and 401(k) plans.