Mobile Expert | High-Energy Sales & Stock Grants

T-Mobile; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Paid time off

Annual stock grant

Job summary

T-Mobile Store is seeking a Mobile Associate to energize a busy retail environment, educate customers, and demonstrate the value of T-Mobile’s benefits. You will thrive in a fast-paced setting, delivering exceptional service while helping customers stay connected.

Join a team obsessed with creating extraordinary customer experiences, receive comprehensive benefits, and grow your career within the Un-carrier culture that rewards initiative and teamwork.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Retail environment experience preferred.

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment using digital tools and effective communication.
• Complete training on store-in-store experience, products, processes, and systems; share knowledge and support store operations.
• Proactively attract potential customers, build rapport, and drive sales activity at the location, following up and requesting referrals.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Age 18+

Authorized to work in US

Education

High School Diploma/GED

6 months of customer service/sales experience

Job description

T-Mobile Store is seeking a Mobile Associate to energize a busy retail environment, educate customers, and demonstrate the value of T-Mobile’s benefits. You will thrive in a fast-paced setting, delivering exceptional service while helping customers stay connected.

Join a team obsessed with creating extraordinary customer experiences, receive comprehensive benefits, and grow your career within the Un-carrier culture that rewards initiative and teamwork.