Mobile Expert: Elevate Tech & Customer Experience

tmobile; Tualatin (OR); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans. You will use digital tools to illustrate coverage and features while delivering personalized solutions in a fast-paced store setting.

Qualifications include a High School Diploma or GED and at least 6 months of customer service or retail sales experience. Competitive benefits and opportunities for growth are provided.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months of customer service or sales experience in retail is preferred.
• Strong communication and problem solving skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage and service plans.
• Complete required training to learn retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Take on additional duties as assigned by management.

Skills

Customer service

Sales

Communication

Problem solving

Change agility

Engaging people

Multitasking

Teamwork orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans. You will use digital tools to illustrate coverage and features while delivering personalized solutions in a fast-paced store setting.

Qualifications include a High School Diploma or GED and at least 6 months of customer service or retail sales experience. Competitive benefits and opportunities for growth are provided.