Mobile Store Expert – Stock Grants & Growth Benefits

T-MOBILE USA, Inc.; Jacksonville (NC); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical/Dental/Vision insurance

Commuter benefits

Job summary

T-Mobile USA, Inc. is hiring a Store-in-Store Mobile Associate to be the face of our brand in a warehouse/kiosk setting. You will engage customers, educate them on products, and help them stay connected with energy and expertise.

Key duties include delivering outstanding service in a high-traffic environment, completing training on store processes, and building rapport to drive sales. 18+ years old, HS diploma, and retail experience preferred; full-time roles include a comprehensive benefits

Qualifications

• High School Diploma or GED required.
• 6 months customer service or sales experience in retail preferred.
• Ability to learn new products and store processes quickly.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate and showcase benefits.
• Complete training on store-in-store experience, products, processes, and resources.
• Build rapport, drive sales, collect referrals, and follow up with customers.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Store-in-Store Mobile Associate to be the face of our brand in a warehouse/kiosk setting. You will engage customers, educate them on products, and help them stay connected with energy and expertise.

Key duties include delivering outstanding service in a high-traffic environment, completing training on store processes, and building rapport to drive sales. 18+ years old, HS diploma, and retail experience preferred; full-time roles include a comprehensive benefits