Mobile Experience Specialist

T-Mobile; South Windsor (CT); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Annual Stock Grant

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Tuition assistance

Discounts on mobile services

Job summary

T-Mobile in South Windsor is seeking a Mobile Associate to engage customers and bring the T-Mobile brand to life in a retail environment. The role involves educating and demonstrating products, providing top-notch customer service, and meeting performance targets.

The ideal candidate will have a High School Diploma/GED and some retail or customer service experience. Join T-Mobile to enjoy competitive pay starting at $19.50/hour with opportunities for annual incentives and a comprehensive benefits package.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Engage proactively with customers in a high-traffic retail environment.
• Use digital tools and solution-based selling techniques to identify customer needs.
• Complete necessary training on products, services, and processes.
• Provide exceptional service and exceed customer expectations.
• Build relationships with customers and store leadership.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

T-Mobile in South Windsor is seeking a Mobile Associate to engage customers and bring the T-Mobile brand to life in a retail environment. The role involves educating and demonstrating products, providing top-notch customer service, and meeting performance targets.

The ideal candidate will have a High School Diploma/GED and some retail or customer service experience. Join T-Mobile to enjoy competitive pay starting at $19.50/hour with opportunities for annual incentives and a comprehensive benefits package.