Mobile Experience Specialist

T-Mobile; Oxford (MS); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off and holidays

Employee stock purchase plan

Tuition assistance

Job summary

T-Mobile is looking for a Mobile Associate in Oxford, Mississippi to support retail operations and engage customers. The role involves understanding customer needs and providing personalized technology solutions.

Successful candidates will receive on-the-job training, an hourly rate of $18.00, and potential for incentives totaling $20/hour. Employees benefit from a comprehensive rewards package, including medical benefits and paid time off.

The ideal candidate has strong communication skills, is customer-focused, and eager to learn.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to meet individual customer needs.
• Utilize digital tools to enhance customer understanding and engagement.
• Complete required training for retail processes and wireless technology.
• Collaborate with colleagues for a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is looking for a Mobile Associate in Oxford, Mississippi to support retail operations and engage customers. The role involves understanding customer needs and providing personalized technology solutions.

Successful candidates will receive on-the-job training, an hourly rate of $18.00, and potential for incentives totaling $20/hour. Employees benefit from a comprehensive rewards package, including medical benefits and paid time off.

The ideal candidate has strong communication skills, is customer-focused, and eager to learn.