Mobile Tech Sales Pro — Customer-Focused & Fast-Paced

T-MOBILE USA, Inc.; Byram (MS); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Tuition assistance

Paid time off

Job summary

T-MOBILE USA, Inc. is hiring a Mobile Associate in Byram, Mississippi, to support retail operations by engaging customers and facilitating their technology needs. Responsibilities include developing customer service skills, utilizing digital tools for customer engagement, and completing training on retail processes. Candidates must have a High School Diploma or GED and preferably 6 months of customer service or sales experience. The role offers $18/hour base pay, training pay, and a range of employee benefits including medical, dental, and 401(k).

Qualifications

• Passionate customer advocate with the desire to connect.
• 6 months of customer service and/or sales experience preferred.
• Willingness to work alongside peers and serve customers effectively.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to enhance customer understanding.
• Complete required training to build knowledge on retail processes.
• Collaborate with colleagues for a seamless customer experience.

Skills

Customer advocacy

Sales skills

Competitive drive

Ability to balance customer needs

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is hiring a Mobile Associate in Byram, Mississippi, to support retail operations by engaging customers and facilitating their technology needs. Responsibilities include developing customer service skills, utilizing digital tools for customer engagement, and completing training on retail processes. Candidates must have a High School Diploma or GED and preferably 6 months of customer service or sales experience. The role offers $18/hour base pay, training pay, and a range of employee benefits including medical, dental, and 401(k).