Mobile Experience Specialist

Comcast; Mount Laurel Township (NJ); On-site; USD 17,000 - 23,000; Full time

Job summary

Comcast is looking for a Retail Service Associate in Mount Laurel Township, New Jersey, who will deliver a best-in-class customer experience across mobile, operational, and transactional activities. The role involves technical support for mobile activations, troubleshooting, and providing educational resources to ensure customers feel confident in their Comcast products.

The ideal candidate should display strong customer service skills, possess a high school diploma or GED, and have a willingness to learn about the latest technology. Join us to drive innovation in media and technology!

Qualifications

• 0–2 years of relevant work experience.
• Basic understanding of mobile technology.
• Ability to provide excellent customer service.

Responsibilities

• Support mobile activations and educate customers.
• Troubleshoot and resolve device issues.
• Assist with warranty claims and exchanges.

Skills

Customer-Focused

Workplace Organization

Teamwork

Self Motivation

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is looking for a Retail Service Associate in Mount Laurel Township, New Jersey, who will deliver a best-in-class customer experience across mobile, operational, and transactional activities. The role involves technical support for mobile activations, troubleshooting, and providing educational resources to ensure customers feel confident in their Comcast products.

The ideal candidate should display strong customer service skills, possess a high school diploma or GED, and have a willingness to learn about the latest technology. Join us to drive innovation in media and technology!