Mobile Experience Specialist

Comcast; Denver (CO); On-site; USD 21,946 - 31,256; Full time

Benefits offered by this job

Commission eligibility

Bonus potential

Best-in-class Benefits

Job summary

Comcast is seeking a Retail Service Associate in Denver, Colorado to enhance customer experiences through mobile activations and operational support. The ideal candidate will provide training and troubleshooting assistance, ensuring customer satisfaction with Comcast products. Candidates should demonstrate strong customer service skills and a passion for technology.

The role includes various responsibilities such as facilitating device activations, educating customers, and maintaining store excellence to create a welcoming environment.

Qualifications

• Strong customer service skills to engage and assist customers effectively.
• Ability to effectively troubleshoot device and service issues.
• Proficient in facilitating device activations and providing education.

Responsibilities

• Deliver exceptional customer experience through mobile activations.
• Educate customers on devices and solutions.
• Troubleshoot and resolve complex device issues.

Skills

Customer‑Focused

Workplace Organization

Teamwork

Self Motivation

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Associate in Denver, Colorado to enhance customer experiences through mobile activations and operational support. The ideal candidate will provide training and troubleshooting assistance, ensuring customer satisfaction with Comcast products. Candidates should demonstrate strong customer service skills and a passion for technology.

The role includes various responsibilities such as facilitating device activations, educating customers, and maintaining store excellence to create a welcoming environment.