Mobile Experience Associate - Stock Grant & Training Pay

tmobile; Menomonee Falls (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Job summary

The T-Mobile Store-in-Store Mobile Associates are the face of our brand inside a warehouse/club kiosk. You will engage with customers in a fast-paced setting, educating and recommending solutions while maintaining energy, passion, and expertise.

This role emphasizes outstanding service and relationship building to drive sales and loyalty. You'll complete training on store processes, product knowledge, and customer interactions, advancing as you contribute to a high-traffic experience with a

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Educates, demonstrates, and showcases the value of T-Mobile's warehouse/club benefits to customers.
• Follow up with customers, collect referrals, and build relationships to drive sales activity.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED

Job description

The T-Mobile Store-in-Store Mobile Associates are the face of our brand inside a warehouse/club kiosk. You will engage with customers in a fast-paced setting, educating and recommending solutions while maintaining energy, passion, and expertise.

This role emphasizes outstanding service and relationship building to drive sales and loyalty. You'll complete training on store processes, product knowledge, and customer interactions, advancing as you contribute to a high-traffic experience with a