Mobile Experience Associate — Growth, Stock & Benefits

T-Mobile; Fox Point (WI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Tuition assistance

Flexible spending account

Job summary

T-Mobile is seeking a Mobile Associate to join a Retail Team of Experts, delivering a high‑energy, customer‑centric shopping experience. You’ll learn on the job, building product knowledge, demonstrating devices and services, and advancing toward the Mobile Expert role.

You’ll train in‑store, work with peers and leaders, and help customers across channels while developing sales and product skills in a fast‑paced environment.

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas.

Responsibilities

• Builds proficiency related to serving and selling to customers and deliver world-class service.
• Identify needs and demonstrate technology in-store to educate and upsell.
• Assist in creating a seamless, supportive shopping experience for guests.
• Support team initiatives and partner with store staff across channels.

Skills

Customer advocate

Fast-paced sales

Team collaboration

Balancing customer needs

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to join a Retail Team of Experts, delivering a high‑energy, customer‑centric shopping experience. You’ll learn on the job, building product knowledge, demonstrating devices and services, and advancing toward the Mobile Expert role.

You’ll train in‑store, work with peers and leaders, and help customers across channels while developing sales and product skills in a fast‑paced environment.