Mobile Experience Advisor — Store‑in‑Store

T-Mobile; Lebanon (TN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Tuition assistance

Paid time off

Employee stock grants

Home internet discounts

Job summary

T-Mobile is looking for Mobile Associates in Lebanon, TN to bring the T-Mobile brand to life in partner locations. This role emphasizes customer engagement and meaningful interactions, with a focus on building relationships and providing exceptional service.

Successful candidates will receive comprehensive training and are eligible for performance-based incentives, plus a starting pay of $20/hour. Benefits are extensive, covering health, financial, and family support.

Qualifications

• At least 18 years of age.
• Legally authorized to work in the United States.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic environment and showcase T-Mobile solutions.
• Utilize digital tools and solution-based selling techniques.
• Provide onboarding support and product demonstrations.
• Build and deepen relationships with customers to ensure satisfaction.
• Collaborate with store leadership to enhance customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile is looking for Mobile Associates in Lebanon, TN to bring the T-Mobile brand to life in partner locations. This role emphasizes customer engagement and meaningful interactions, with a focus on building relationships and providing exceptional service.

Successful candidates will receive comprehensive training and are eligible for performance-based incentives, plus a starting pay of $20/hour. Benefits are extensive, covering health, financial, and family support.